Privacy Policy

Last Updated: August 7, 2026 | Effective Date: January 1, 2024

FitMost ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Register for a membership or account
• Complete a fitness assessment
• Submit a contact form or inquiry
• Subscribe to our newsletter
• Purchase a membership or service
• Communicate with our coaching team

This may include: full name, email address, phone number, date of birth, physical address, payment information, fitness goals, health data, and body composition metrics.

Health & Fitness Data

As a fitness service, we may collect sensitive health-related information including: body weight and measurements, medical history relevant to exercise, injury history, fitness assessment results, and nutrition data. This information is collected only with your explicit consent and is used solely to deliver personalized fitness services.

Automatically Collected Information

When you visit our website, we automatically collect: IP address, browser type and version, pages visited and time spent, referring URLs, and device information. This data is collected via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Provide, personalize, and improve our fitness services
• Process payments and manage your membership
• Communicate with you about your program and progress
• Send you newsletters and marketing communications (with your consent)
• Respond to inquiries and provide customer support
• Comply with legal obligations
• Analyze usage patterns to improve our platform
• Ensure the security and integrity of our services

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our website and delivering services (e.g., payment processors, email platforms, analytics providers)
• Professional Advisors: Lawyers, accountants, and other advisors where necessary
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of company assets

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure data storage, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Health and fitness data is retained for a minimum of 3 years after the end of your membership, unless you request deletion.

7. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for marketing purposes
• Withdrawal: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@fitmost.com.

8. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policy of any third-party site you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@fitmost.com
• Phone: +92 300 0000000
• Address: 123 Fitness St, Karachi